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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

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Showing 2749 Submission(s)
Lal Singh
Lal Singh 6 years 9 months ago
You will live in the hearts of people if you could make a system in which the grievance of the poor could reach you. How to manage this. You need to depute thousands of messengers across the country who will collect the grievance details & send them to you. Even today, the govt employees sit on the high horse and help the needy at cost. They behave with a careless attitude towards people. Example, how could the business people import innumerable Chinese goods over years. People are not reliable.
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Rodsingh
Rodsingh 6 years 9 months ago
एक बार एक डायरेक्ट सेलिंग कम्पनी के वार्षिक समारोह में एक व्यक्ति को स्टेज पर बुलाकर साल में सबसे ज्यादा बाइबल बेचने का अॅवार्ड मिला। आप कहेंगे कि इसमें कोई हैरानी की बात नहीं, ऐसा तो हर कम्पनी में होता है। आप बिल्कुल ठीक कह रहे हैं लेकिन अगर मैं, आपसे कहूं कि इनाम जीतने वाला एक हकला था तो.. हेरत में पड़ गये ना आप, कि एक हकला जो ठीक से बोल भी नहीं सकता, वो कैसे घर-घर घण्टी बजाकर लोगों को बाइबल खरीदने के लिए कन्विन्स करता होगा। https://swasthyapatrika.blogspot.com/2019/10/How-to-achieve-goal.html
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Chavda
Chavda 6 years 9 months ago
There is no use of a mother card for the poor in a civil hospital which requires the patient to withdraw money from Pepper and CityScan separately.
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Santanu Datta
Santanu Datta 6 years 9 months ago
Make some system which can produce discussion between two parties causing grievance by mediation by CPGRAMS. This can find speedy redress of grievance and reduce the load on court.
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Girdhari Lal Mahajan
Girdhari Lal Mahajan 6 years 9 months ago
Dear Prime Minister Sir , I wants to draw your attention towards advertisements being run on FM Radio regarding prevention of Malaria . The advertisement says that the malaria disease occurs during summers and monsoon due to mosquito breedings in stagnent waters near home . But it is middle of the winter season and this advertisment has no relevance at present and this is gross misuse of tax payers money . Ministry of health GOI may be directoed to stop
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Tripti Gurudev
Tripti Gurudev 6 years 9 months ago
अप्रवासी पक्षियों की प्रजातियों का संरक्षण होना आवश्यक है।
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EX ARMY MOHAN LAL DEWAS RANKA ASSAR DODA
EX ARMY MOHAN LAL DEWAS RANKA ASSAR DODA 6 years 9 months ago
God bless you Dear Most PMO Respected Shri Narendra Modi gi Sarkar sir main bi apni FAMOUS BJP Dear Most PMO Respected Shri Narendra Modi gi Sarkar ka real poojari heon main ne apni FAMOUS BJP Dear Most PMO Respected Shri Narendra Modi gi Sarkar ki continue pooja ki hai........... but it's my emergency Taatkal time please meri urgently veenti hai Dear most Favorite PMO gi se ki woh mere iss emergency Taatkal time pe please meri Taatkal Help Karain gi... Mohan Lal Doda J&K mob no 08899256733
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mygov_157433928549427941
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