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Call for Ideas - Citizen Interface for NHAI

Call for Ideas - Citizen Interface for NHAI
Start Date :
May 14, 2022
Last Date :
Jun 15, 2022
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an ...

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an Android mobile application called Sukhaad Yatra (https://play.google.com/store/apps/details?id=com.rsawh.nhia&hl=en_IN&gl=US) which needs to be upgraded and advanced further.

Citizens are invited to share their ideas on how the Sukhad Yatra app can be improved with additional features/ integrations to better service the needs of citizens. The end outcome is to improve the experience of NH commuters and build a robust medium of 2-way communication.

The tool will not be limited to but can cover the following areas:
● Informing users of construction and maintenance activities
● Allowing users to register complaints pertaining to the condition of the highway or highway activities such as toll (for eg. If wait times for a toll gate are too long or if FasTag is not working at a gate)
● Allow users to rate highways on various characteristics of the highway around their experience as a rider (on both negative and positive characteristics of experience, for example whether the NH offers a scenic route or view)
● Allow user to access emergency and first response services on the highway
● Allow users to access information on wayside amenities, petrol pumps, EV stations etc. Information about location of facilities along the route can be searched on Google Maps but this is hard to access for non smartphone users.
● Allow users to report traffic congestion, accidents, debris, toll-relates issues, request EV charging points etc to local command centres (Eg. Waze)
● The interface should be able to cater to user-needs of commuters with and without smartphones
● The interface should have a strong focus on UX, intuitive and centred around the day-to-day needs and experience of highway users.

The interface can also operate as a platform through which multiple existing private and public applications can link to such as NH’s toll free number, toll management system etc or travel related apps (MapMyIndia, Google Maps etc) which already have a high user-base. The platform should leverage strengths of existing IT applications and not reinvent where necessary.

The design should cater to all kinds of NH users such as:
● Commercial (trucking etc) who may or may not have a smartphone and a user design which caters to their needs
● Personal long-distance commuter which may not be as frequent but may have access to smartphones
● Local residents who live around the highways and use it more frequently than private long distance commuters

Submissions to this can be in the form of app mock-ups/ prototypes, presentations, concept notes on platform and other interfaces, list of desired features by commuters etc.

Tha last date of submission of ideas is 15th June 2022.

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Showing 1285 Submission(s)
Raghavendran V
Raghavendran V 4 years 3 months ago
NHAI should identify water logging areas during heavy rain. Proper storm water drains should be constructed and water should automatically drained and there should not be water logging in NH. Every 50 or 100 kilometres Mobile Recharge shop and Fast Tag recharge shops installed by NHAI authorised vendors. If any major accident or any breakdown of HV happens it can be reported through these Recharge shop and they should intimate the nearest Police Station. NHAI should appoint youngsters in jobs and there should be a Patrolling team to identify the beggers with small baby at Toll Gates. This will reduce child trafficking. They are causing nuisance to the travellers and beg. Begging near Toll Booths should be banned. Likewise 3rd gender people are also causing big nuisance. NHAI should give alert through the App whenever there is a maintenance work. A proper Sign Boards to indicate divertion has to be installed. Reward Points can be given to the best Suggestions given by App users.
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Ishrat Ali
Ishrat Ali 4 years 3 months ago
रात के समय में यह सुविधा बहुत जरूरी है सरकार के इस कदम के लिए हम सरकार के बहुत आभारी हैं
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Reshma
Reshma 4 years 3 months ago
The route map and whether there is block or accident area it must shown in app. Near by hospitals, petrol pumps,etc. The toll and amount of toll must visible in app. If the road has any damage the complient option is also need take photo and enter place. It must know to concern authority.
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Nasim Kutchi
Nasim Kutchi 4 years 3 months ago
cont-- will be Cleary notified that every passengers who are moving on the highway will be totally responsible by the holders of fast tag card. If any problem arises of fraud on the road the whole responsibilities will be given to the holder of the fast tag card or the owner of the buses. NHAI should provided the facilities of toilets in every buses so that passengers don't face problems, facilities of drinking water, and eating items if required by the NHAI on every highway buses. There should be a minimum charges for maintenance of the highway from the owners. NHAI users to rate highways on various characteristics of the highway around their experience as a rider (on both negative and positive characteristics of experience, for example whether the NH offers a scenic route or view) ● Allow user to access emergency and first response services on the highway ● Allow users to access information on wayside amenities, petrol pumps, EV stations etc. Information about location.
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Praveen Dubey
Praveen Dubey 4 years 3 months ago
Nali road k ek side hi banayi jaye jisse road ka pani Aram se aur jaldi nikale aur ek taraf nali banane se road ki chudayi badh jayegi . Road k dono taraf pedh lagaye jaye aur divider pr v ped lagaye jaye jisse paryavaran v sahi rahe .accident se bachne k liye road light v ho
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Kumaraswamy HollaV
Kumaraswamy HollaV 4 years 3 months ago
Before any container or lorry starts from the source, there needs to be an updated road map for the drivers to check the height of the vehicle which they are taking on road. So that they won't get stuck in between due to the limitation of subway or skywalks height.
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Nasim Kutchi
Nasim Kutchi 4 years 3 months ago
cont-- Every Fast tag card which will be issued by the government panel will have some criteria's and rules and regulations. The fast tag will be activated for maximum 2 persons ownership, and they can provide that to there permanent drivers after filling up the registration form with the name and address of the driver in the activation form. NHAI is good for the countries thought and thinking , but in some places safety and sincerity and security is important. And the government of the highway should make an application or activate and application which will indicate the number of buses and trucks and cars is moving on a daily basis on the highway. NHAI should give a mark board with a toll free number and a office should be there at every 50-100 km where passengers can take help or rest if faced any problem at any cost or any point of time. NHAI should take care o f every passengers who re travelling by making a form fill by the registration track holder of the fast tag where it co
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Nasim Kutchi
Nasim Kutchi 4 years 3 months ago
cont-- every buses, trucks and other vehicles who are a part of highway should be compulsorily produced with a fast tag card in which the owner Aadhar number and mobile number is activated with the car number or bus number or truck number so that if at any cases any fraud take place the owner of that will be total responsible for the activities if at the time of questioning from the department of the government officers is not produced properly. This fast tag card will also work as GPS and should be produced to the government after every six to 12 months for renewal, at the time if the card is lost or damaged till that period of time the buses or cars or trucks will not move on the highway NHAI. The owner has to give a written to the department regarding lost of his fast tag card for issuing other card with the same number. Every fast tag card will have state code, pin code , area code, country code so that at time of problems the persons can be tracked and focused properly. cont--
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Nasim Kutchi
Nasim Kutchi 4 years 3 months ago
This is really a fantastic time to go ahead with this topic and should follow up that for every important WAY there is a HIGH WAY, which may be in sense of utilization like NHAI (National Highway Authority of INDIA ). We should provide different ideas, suggestion and implementation which may work with good responsibilities and good thoughts and achievements. NHAI should be worked out in such a way that the passengers travelling on that highway is totally safe and secured in one or the other way by different problems like accident problems, stealing problems, by fraud people, by criminals who generally take the benefits for rape, this all should be stopped in such a way in the highway by providing different cameras focusing on the highways in such a way that no one can plan to go for any wrong activities. GPS highway application should be uploaded on the system of highway where different buses, trucks or other vehicles are moving so that there mobile number reflects on the system. cont
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