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Call for Ideas - Citizen Interface for NHAI

Call for Ideas - Citizen Interface for NHAI
Start Date :
May 14, 2022
Last Date :
Jun 15, 2022
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an ...

National Highway Authority of India currently is planning to build a citizen facing interface which can cater to all highway related needs of NH commuters. NHAI already has an Android mobile application called Sukhaad Yatra (https://play.google.com/store/apps/details?id=com.rsawh.nhia&hl=en_IN&gl=US) which needs to be upgraded and advanced further.

Citizens are invited to share their ideas on how the Sukhad Yatra app can be improved with additional features/ integrations to better service the needs of citizens. The end outcome is to improve the experience of NH commuters and build a robust medium of 2-way communication.

The tool will not be limited to but can cover the following areas:
● Informing users of construction and maintenance activities
● Allowing users to register complaints pertaining to the condition of the highway or highway activities such as toll (for eg. If wait times for a toll gate are too long or if FasTag is not working at a gate)
● Allow users to rate highways on various characteristics of the highway around their experience as a rider (on both negative and positive characteristics of experience, for example whether the NH offers a scenic route or view)
● Allow user to access emergency and first response services on the highway
● Allow users to access information on wayside amenities, petrol pumps, EV stations etc. Information about location of facilities along the route can be searched on Google Maps but this is hard to access for non smartphone users.
● Allow users to report traffic congestion, accidents, debris, toll-relates issues, request EV charging points etc to local command centres (Eg. Waze)
● The interface should be able to cater to user-needs of commuters with and without smartphones
● The interface should have a strong focus on UX, intuitive and centred around the day-to-day needs and experience of highway users.

The interface can also operate as a platform through which multiple existing private and public applications can link to such as NH’s toll free number, toll management system etc or travel related apps (MapMyIndia, Google Maps etc) which already have a high user-base. The platform should leverage strengths of existing IT applications and not reinvent where necessary.

The design should cater to all kinds of NH users such as:
● Commercial (trucking etc) who may or may not have a smartphone and a user design which caters to their needs
● Personal long-distance commuter which may not be as frequent but may have access to smartphones
● Local residents who live around the highways and use it more frequently than private long distance commuters

Submissions to this can be in the form of app mock-ups/ prototypes, presentations, concept notes on platform and other interfaces, list of desired features by commuters etc.

Tha last date of submission of ideas is 15th June 2022.

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Showing 1285 Submission(s)
Nimisha Malhotra
Nimisha Malhotra 4 years 3 months ago
National Highway authority of India which is building citizen facing interface getting to all Highway related needs of NH computers. moreover it is also developed an Android mobile application called sukhaad Yatra appthe. NHAI of India is also helping in the construction maintenance activities and also helping in registering complaints pertaining to the condition of Highway or Highway activities like toll. We are also dealing with experiences, helping out in traffic congestion, accidents.It is also helping in commuters who are with or without smartphones. lt is also helping in the day to day needs and experiences of Highway users like personal ,long distance commuters,local residence tracking etc will all the help through this sukhaad yatra app. This is a great milestone in the development of our nation
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T Shekar babu
T Shekar babu 4 years 3 months ago
Unplanned development, encroachment and construction along highways and roads is detrimental to the national objectives at large. Exit systems must be introduced at the earliest to keep real-estate activity away from the highway infrastructure projects
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Hitansh Dwivedi
Hitansh Dwivedi 4 years 3 months ago
By using AI technology you can update the interface like on highways camera should be connect to the interface and then if someone needs help by the app or they can just click on the help button on the application so the tracks the live location and camera sees the conditions and the local authorities gets the details and go there for the help
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Neelesh_99
Neelesh_99 4 years 3 months ago
Respected NHAI on every Highway many vehicles meet with accident in such case it becomes very important for Injured person to get treatment in Golden Hours in such case NHAI can provide Air lift facility to the accident victim then it would be best way to save the life. Accident victims could be easily transported by Helicopter to nearest hospital for treatment. NHAI can also Build Hospitals for Accident victims and for others treatment were locals can also can get benefit for this Hospitals. Government can open Civil Hospital at every 30 Km for treatment even private hospital must be given licence to operate on Highway by issuing Tenders. please think on my Suggestions and try to implement it.
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yogesh chopra
yogesh chopra 4 years 3 months ago
Dear honorable ministers, To build world class infrastructure is just the first step towards nation building. To be able to maintain the infrastructure and keep it as good as new is much more challenging. It will be in the interests of all government agencies/departments to monetize all national and state highways by building the necessary highway amenities so that all users of the country's infrastructure happily and willingly pay for them. From economics perspective we can generate the demand and trigger consumption/consumer spending only if the quality of infrastructure matches the people's aspirations. Unplanned development, encroachment and construction along highways and roads is detrimental to the national objectives at large. Exit systems must be introduced at the earliest to keep real-estate activity away from the highway infrastructure projects
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Neelesh_99
Neelesh_99 4 years 3 months ago
Respected NHAI most of time there are many Travelers who has to travel long distance for almost 10 to 13 hours in such case it becomes hectic for drivers and family's to travel long distance why not if NHAI can build Amusment Parking Restaurants by issuing Tenders to private players so that they can operate Amusement park Restaurant or children Theme Park on highway side so that travelrs can visit this parks and Government can earn revenue from such private partners. please think on think on mybsuggestion if found suitable then please try implement it.
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Rajagopalan Narayanan
Rajagopalan Narayanan 4 years 3 months ago
The minimum speed & lane discipline has to be enforced with CCTV capturing non compliances leading to warning, retesting, fines etc
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Neelesh_99
Neelesh_99 4 years 3 months ago
Respected Government of India and Highway Development Authority of India i request you to open Service wing in each highways of time there are many trucks and cars get break down in such case there must be service centers on highway with advance technicians to repair breakdown vehicle there must be also restaurant, washroom and other facilities for truck drivers so that they can take some break from journey there must be CCTV servelance 24×7 on service wings. hope you will try to implement it.
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