GOVERNMENT OF INDIA
English language

Home | MyGov

Accessibility
Accessibility Tools
Color Adjustment
Text Size
Navigation Adjustment
Screen Reader iconScreen Reader
Menus
Sticky Menu

Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Reset
Showing 2749 Submission(s)
Rishi Raj
Rishi Raj 6 years 9 months ago
I just want to say the government do not want to solve the issues faced by common people as we are just a conman man ant the government think they are Rulers but they forgot that we are in a democratic country where all are same. I have complained many times because I am a young man but I think I will have to compromise over my rights as my complaints has never been resolved. I have tried my level best but all were worthless and so stop these stupid discussion. Thank u.
Dislike (0)
Reply
Report Spam
Mithunbm
Mithunbm 6 years 9 months ago
I think country we can see that but also in India resources lighting Rajasthan we want projects kya 2 vacancy there's 28 state its various States Satya cannot create motion and in Gujarat can local can produce vigyan yes we can save our energy thank you very much
Dislike (0)
Reply
Report Spam
V K TYAGI
V K TYAGI 6 years 9 months ago
CPGRAMS पोर्टल का प्रबंध अच्छा है लेकिन इसमें यदि थोड़ा और सुधार कर दिया जाय तो यह और भी प्रभावी हो सकता है इसमें बस यह प्रबंध कर दिया जाय की शिकायत सही पाए जाने पर उस अधिकारी के खिलाफ भी कार्यवाही का प्रावधान हो जिसके कारण कोई शिकायत के लिए मजबुर हुआ हो
Dislike (0)
Reply
Report Spam
SITARAMACHANDRAMURTHY
SITARAMACHANDRAMURTHY 6 years 9 months ago
UNFORTUNATE ...few Grievances submitted by me...looked at leisurely....travelled later amongst IAS FORWARDING with comment... Pl take necessary action...reacheddestined authority...case closed .... remarks... will be put up to competent authority.. Ridiculous...
Dislike (0)
Reply
Report Spam
Baldev Bhardwaj
Baldev Bhardwaj 6 years 9 months ago
I shared my problem regarding non payment of my dues after the told me to quit. I posted the grievance MY GRIEVANCE on 13.11.2019 and on 18 11.2019 it was shown as solved on the portal without combustion or information to me. I am no aware what has happened to my problem and to who it has been forwarded. The status is big ? If the complaibnent is not intimated the status of grievance it is useless exercise. I don't thinks we need such portal to raise our voices. Baldev Bhardwaj
Dislike (0)
Reply
Report Spam
SURESH KUMAR GURUSAMY
SURESH KUMAR GURUSAMY 6 years 9 months ago
Pranams sir. I humbly request you to give points and badges on the basis of good suggestions. Among lot of workload, the officials are serving for the people. Even though there are lot of issues in the country, Honourable PM sir is taking brave efforts for the country. If possible, please issue common badges indicating MY GOVERNMENT VOLUNTEER. Bharat Mata ki jai.jai hind
Dislike (0)
Reply
Report Spam
Baldev Bhardwaj
Baldev Bhardwaj 6 years 9 months ago
The streamlining the process is must for the solutions to the grievances if the ordinary citizens who has no push or pulls to get their normal problem solved. There are many loopholes in the process and are required to be plugged in . The CPGR forum is a step in right direction. In this forum I suggested a few problems which are resolved and are of great help to residents i.e. Aadhar update, delay is Voter ID cards The results are remarkable a giving satisfaction to. Please keep it up.
Dislike (0)
Reply
Report Spam
VINOD KUMAR
VINOD KUMAR 6 years 9 months ago
Hon'ble PM! Now that Ram temple issue has been decided, GOI and J&K Gov. should also open the issue pertaining to the burial place of Lord Jesus at Rozabal in downtown Srinagar. The findings of Holzer Kerstein, a German author of "JESUS LIVED IN INDIA" should be referred to please. If this truth is explained to the world, millions of tourists shall visit J & K and it will permanently solve the problem of unemployment of Jammu & Kashmir as well as Indian economy shall grow by leaps & bound.
mygov_157407017861708011.pdf
Dislike (0)
Reply
Report Spam
Abhiraj Kawoor
Abhiraj Kawoor 6 years 9 months ago
One Nation one school fee structure for all schools Only Modi Government can do this – as Majority of people will support this cause School Fees – If we have Government schools as better as normal private schools then getting admissions in private schools or going to Government schools would not be a problem and demand and supply ratio will also be normal
mygov_157406991827455281.pdf
Dislike (0)
Reply
Report Spam
Sticky Menu