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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

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Showing 2749 Submission(s)
Abhiraj Kawoor
Abhiraj Kawoor 6 years 9 months ago
Hi Team, I have 2 points 1. Where in both the members Husband and wife are earning, only male members should be allowed to work if the income is more than 60K per month, or consider based on position, designation so that the other job is given to other male where other family gets its livelihood and they can come to mainstream. Only in case of Widow, divorce family disputes with legal order (confirmation) should be considered for any jobs in Governmen
mygov_157406847727455281.pdf
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Swati Raval
Swati Raval 6 years 9 months ago
Dear sir pm , Sir india me education ek bada bussiness ban raha he is isu ko aap samajiye nursury valo baccho ko ki fress hi dekhlo sir aapse anurodh he ki aap baccho ki prathmik shikshs privet school ke liye bhi aap rulse banaiye ki stander ki anurup fress bharne keliye kahiye or hume free nahi chahiye lekin monthley 1000/- hi fees le sake is type ke ruls banaiye
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Swati Raval
Swati Raval 6 years 9 months ago
Dear sirpm,hum gujarati he or mumbai me goregoan(e),opp- umiyamata mandir ,murli chawl me rahete he sir is area ka kuchbhi vikas nahi huva he devoler sub ko ulu banata he humara gar upar he to hume kahete he aapko gar nahi milega sir hume humara gar chahiye or humare area me ek acha devlop chahiye humare vidhansabha ke sansad isbar vidhya thakurji he to aapse aagrah he humare yaha ek acha bilding devlop karke de plz sir
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SURESH KUMAR GURUSAMY
SURESH KUMAR GURUSAMY 6 years 9 months ago
Pranams sir. In CPGRAMS,a separate topic about financial fraud but in Tamil Nadu most Financing have been done by who are all with political background. If people make a complaint, they will threaten the complainant. They should be enquired commonly with the base of the complaints. Otherwise make safe for the complainant. Bharat Mata ki jai. jai hind
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Ashish Jain
Ashish Jain 6 years 9 months ago
1)Time Limit should be their that after 10-15 days one will have to answer the reason for the delay and the course of action during that period. 2)CPGRAMS team number and email id should be their after the complain as the maximum time the provided number and email id do not respond due to which a proper action is not taken. 3)2nd Appeal option should be their on the same platform where all the authority have fear that if 2nd appeal is raised on my action I can be Scolded or penalties.
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vandana
vandana 6 years 9 months ago
Maniniy shree modi g apko sadar pranam sir apse nivedan hai ki youth generation ki help kijiye..agr yuva pidi apni mrji se jeevan sathi k chayan krti hai to unke sath bahut bura kiya jata hai jaan se mrne ki dhamiki smaj me panap rhe negative logo ki bjy se bahut kuch suffer krna padta hai sir jo humre sath hua hai wo kisi ke sath n ho.other cast me shadi ho aur wahi sb kuch mile jo khud ki cast me milti hai bharatvarsh ki yuva pidi ki trf se nivrdan h help kijiye apki mahan krpa hogi apni beti
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Satyanarayana Mandapati
Satyanarayana Mandapati 6 years 9 months ago
All Municipal Councillors, should be made responsible and accountable to have their ward, area clean, proper roads, proper water, good drainage, zero pot holes, ample trees, at least one public toilet for each kilometer with proper sanitation, one PHC for every 3sqkms, PDC for every 3sqkms,
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