GOVERNMENT OF INDIA
English language

Home | MyGov

Accessibility
Accessibility Tools
Color Adjustment
Text Size
Navigation Adjustment
Screen Reader iconScreen Reader
Menus
Sticky Menu

Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Reset
Showing 2749 Submission(s)
NRUPAL DAVE
NRUPAL DAVE 6 years 9 months ago
Dear Sir,Please ommitt the Customs Secton 147,and all are free clearance thru.all people then Rozgar to all people, their are one men/Co.is handle the 100 Importer and Exporter are file each co.then 100 Employee work in factory etc. best way to all are small people is happy with work seperate like brokerage...
Dislike (1)
Reply
Report Spam
Comments (1)
Santanu Datta
Santanu Datta 6 years 9 months ago
CPGRAMS is the department to redress the grievance of the public but at the same time we can try make sure that grievance doesn't happen. Maximum cases of grievance happens due government officials' insincere attitude towards duty, some cases corruption and some cases not following government rules. So government should follow strict accountability to government officials. Automatically grievance cases will be reduced.
Dislike (0)
Reply
Report Spam
ved prakash
ved prakash 6 years 9 months ago
maine ek idea pahle bhi diya tha parali ke bare main abhi ek idea ye ha ki rajasthan main parali ke depo banaye jaye yahan par to log persnel apne animal ke liye bhi parali kharidte hain so jase hi dhan ki fasal kat jati ha tab kisa se collect karke rajasthan main depo main supply karo kisi ko jalane ki jarurat nahi ha yahan par sari khapat ho jayegi kuch gau shala main to kuch private log kharid lenge. thanks
Dislike (0)
Reply
Report Spam
Comments (1)
ved prakash
ved prakash 6 years 9 months ago
respected sir i am ex army subedar ved prakash from dist-churu rajasthan my suggestion about parali burnt in punjab and haryana and got very large scale pollution i want to say you that the govt. should plan to carry the parali from punjab and haryana and reached it to rajasthan gau shala so cow bhi bhukh se nahi maregi aur kisan ko parali bhi nahi jalani paregi pardushan bhi nahi hoga yahan gau shala main chara bhi nahi rahata ha \gar govt chahe to aisa karna chahiye . thanks
Dislike (0)
Reply
Report Spam
Comments (1)
Muthuselvam D
Muthuselvam D 6 years 9 months ago
Respected sir, Timelines for all services. We need to keep track of everything. You have to make sure everything is correct at all times. Be prepared any time to take action. By creating an automatic complanit registeration system, the local authority can take action for assistance and complaints from overseas. Action should also be taken on those officers who do not take petitions in a timely manner Thank you sir
mygov_157388348934165864
Dislike (0)
Reply
Report Spam
Comments (1)
Vijayabhaskar Dharani
Vijayabhaskar Dharani 6 years 9 months ago
Young generation people should be employed with good system knowledge and issue tracking knowledge so that the web portal for grievance will be reaching more. Promotion of the same should be done by each and every village not targeting only the metropolitan cities. Even rural and urban area should be reached.
Dislike (0)
Reply
Report Spam
JAYAPRAKAASH L D
JAYAPRAKAASH L D 6 years 9 months ago
respected democratic up-to-date critic SubramaniaSvaamiji, your attention is drawn to Indian Sarkaar Office formation in q'n*. (1 )What are the qualification prescribed for the post/job of:- Thahasildar, Revenue Inspector, Village Administrative Officer, Land Survey Exicutives/Assistants, Registrars? (2)What are the qualifications of the above-cited GOVERMENT-SERVANTS posted on-duty*? What are their duty(s) respectively? Formality(s) prescribed; Fecility(s) required / offered to fulfill duty?
mygov_157387506761623531
mygov_157387525561623531.pdf
Dislike (0)
Reply
Report Spam
Comments (2)
Dilip Rathore
Dilip Rathore 6 years 9 months ago
Dear Mr. PM, I have an idea which can help increase in Plantation for the society. ArborCo is a major Tree Care company of Melbourne Australia which with its newly designed machine helps transporting even big trees thus helping society and environment. Indian companies like M&M can be inspired by it and introduce their cheaper versions for Indian people thus helping Indian government in their various projects like recent Metro Rail Project in Mumbai etc.
mygov_157384464761931571.pdf
Dislike (0)
Reply
Report Spam
Comments (1)
Sticky Menu