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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

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Showing 2749 Submission(s)
Deepti Sharma
Deepti Sharma 6 years 9 months ago
Govt must make the strong policies to deal with public grievances so it can be handled transparently in a ethical way. The new India is moving towards the digital India but its not a so easy because our country lives in villages and most of the villages are still far from digital literacy. AS per my opinion digital India should become a fast track movement and Govt. need to involve more and youth to boost it up and train them in a way so they can train further to the root. Existence of corruptio
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Chittaranjan Nayak
Chittaranjan Nayak 6 years 9 months ago
I want to share in our country from school level the direct selling process course should add, so,that in future there is no problem in the employment for the new generations. They don't depend upon only job otherwise they will prove self employee and to create others like himself.
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PAMBALA SRIKANTH
PAMBALA SRIKANTH 6 years 9 months ago
EVERY THING TRANSPARENT CAN ONLY GIVE FULL SATISFACTION TO PUBLIC WITH FULLY ONLINE DETAILS IN EVERY GOVERNMENT WEBSITES WITH CONTACT NUMBERS AND EMAILS AND EVERY DAY WILL UPDATE IS MANDATORY THAT WILL HELP NEW OFFICER CHARGES
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MANOJ MAURYA
MANOJ MAURYA 6 years 9 months ago
सर् मैं up से हु मैंने जून महीने ही खेतो में पानी की किल्लत के कारड समर सेबल लगवाया मगर बिजली विभाग के चक्कर लगा लगा थक गई हमारी माता जी मगर बिजली पास नही कर रहे है और मैं सूरत गुजरात में रहता हूं हमारा गांव है ग्राम पिखिनी पोस्ट जंघई तहसील हंडिया जिला प्रयाग कृपया मदद किया जाय
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Reporting
Reporting 6 years 9 months ago
करप्शन क्राइम की जानकारी देने वाला कोई भी हो , जानकारी गलत है तो रिपोर्टर पर कार्रवाई करो अगर सही है तो केस पर कार्रवाई हो रिपोर्टर पर नहीं सबको पता है ईमेल ip एड्रेस से और मोबाइल नंबर से रिपोर्टर या इनफॉर्मर जी जानकारी हो जाती है इसलिए रिपोर्टर को परेशान ना किया,
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loan service
loan service 6 years 9 months ago
बैंक लगातार सरकारी योजना को असफल कर रहे है , जब प्रार्थी की जानकारी देदी , bank ac. no. पैनकार्ड और आधार कार्ड दे दिया मोबाइल नंबर दे दिया , गारंटी में २०-३० लाख की प्रॉपर्टी है फिर भी मुद्रा लोन नहीं मिलता जो फॉर्म देते है उसको CA भरेगा तो पैसा लेगा , ये फ्रॉड एजेंट सिस्टम लगातार चल रहा है , कस्टमर को बुला कर बैंक उसका फॉर्म भरे बैंक मैनेजर / एजेंट लगातार जनता को लूट रहे है
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loan service
loan service 6 years 9 months ago
जब प्रार्थी की jankari देदी , bank ac. no. पैनकार्ड और आधार कार्ड दे दिया मोबाइल नंबर दे दिया , गारंटी में २०-३० लाख की प्रॉपर्टी है फिर भी मुद्रा लोन नहीं मिलता जो फॉर्म देते है उसको CA भरेगा तो पैसा लेगा , ये फ्रॉड एजेंट सिस्टम लगातार चल रहा है , कस्टमर को बुला कर बैंक उसका फॉर्म भरे बैंक एजेंट लगातार जनता को लूट रहे है
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Praveen Singh
Praveen Singh 6 years 9 months ago
Use of blockchain in recruitment and examination system would control corruption in systematic ways. It can be checked and vetted at any time taking out vested interest role.
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