GOVERNMENT OF INDIA
English language

Home | MyGov

Accessibility
Accessibility Tools
Color Adjustment
Text Size
Navigation Adjustment
Screen Reader iconScreen Reader
Menus
Sticky Menu

Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Reset
Showing 2749 Submission(s)
Yash patel
Yash patel 6 years 9 months ago
My all talk are related to HSRP plates as all know about their qulity.lowest qulity plates. In this case my idea is “govt only need a clean readable car number so why as old method a small business man creat a plate god qulity better then HSRP plate. It also improve samll businesses. And the code issue of hsrp plate when car goes in rto at that time this code are fix on plate.this improve fast process and customer time also save.
Dislike (1)
Reply
Report Spam
Comments (1)
vijay vikram
vijay vikram 6 years 9 months ago
MERA DADI KA FREEDOM FIGHTER PENSION MOST DURGA DEVI KA HOME AFFAIRS NDCC BUILDING 2FLOOR SE 2016 APRIL ME CLOSE KAR DIYA GAYA HAI UCO BOUNCI BANAKA SE MILTHA THAA 88YERS OLD HAI JAI SING ROAD HOME AFFAIRS 2018 ME DADI KO LEKAR GAYA UNDER SECRETARY TILK RAJ 3HOURS KE BADH BHI NAHI MILA PPO NO 8691 LATE SRI NILKANT MISHRA MY GRAND FATHER 4SAAL TAK CORESPONDED MINISTRY KIYA I REQUST MY GOVERMENT BANKA DISTRICT BIHAR BANKA TREASURY NE PENCION CLOSE KIYA 15CHALU HO GAYA MERA NAHI KIYA GAYA
Dislike (1)
Reply
Report Spam
Comments (2)
Shweta Sharma
Shweta Sharma 6 years 9 months ago
Hi, the idea is regarding the usage of ocean plastics in constructing the metro pillars or flyovers. Since ages that plastic has been there in oceans facing the extreme heat and pressure, has now become the strong enough to be used in Mangalyan, if that plastic can be used in exploring space, it can also be used in making the metro pillars near coastal regions. it will reduce the cost of production and will help to reduce ocean plastics and thereby helping us in meeting our SDG requirements.
Dislike (1)
Reply
Report Spam
Comments (1)
Meri Awaaz Suno
Meri Awaaz Suno 6 years 9 months ago
Again this is Non accountability of bureaucracy. This complaint has been reported since last 1 year and till now it is under process . And the funny part is mentioned contact is being off and most of the time not answered. when we email no answer from them . This bureaucracy should be more accountable and there should be fixed time bound. Strong action must be taken against the officers for delaying their work. They should be taken signature from complainant.
mygov_157348127561898731
Dislike (0)
Reply
Report Spam
Meri Awaaz Suno
Meri Awaaz Suno 6 years 9 months ago
This shows non accountability of bureaucracy . This complaint lodged on 5/10/19 and no action has been taken yet. No contact is mentioned. We emailed but no answer from them. It should be time bound so that it can be more accountable. Strong action must be taken against the officers who are delaying their work.
mygov_157348074261898731
Dislike (0)
Reply
Report Spam
AVHS
AVHS 6 years 9 months ago
Pm Modi sir. Please nan Qnet/Vihan direct selling company in India. It is looting people's money, many many people across the country have lost their money in this business. It simply brain wash people mind and give training to fool other people. Myself lost 2.75 lakh in this business with no gain. The concept of their business which they tell before joining will be exactly opposite while they tell after joining. Plz ban this chain business in India. Having hopes on you regarding this.
Dislike (1)
Reply
Report Spam
Comments (1)
Sticky Menu