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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

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Showing 2749 Submission(s)
Arvind Gupta
Arvind Gupta 6 years 10 months ago
Respected sir, We know that pollution is too high in all NCR area. Firing of parali is a main component for this pollution. I would like to inform you parali is a biomass fuel & have calorific value (apprx. 4000kcal) & it can be used as a fuel instead of coal for cement plant & power plant so if government purchase parali & sell to all cement or power plant or request to cement or power for purchasing parali from the government or direct to farmer than farmer can get money & plants get fuel.
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Sudesh Parab
Sudesh Parab 6 years 10 months ago
To Honorable priminister modiji, pranam I would like to tell you about curption in our county.there is a main source of curption is politician, police dept they are main key point to develop curption in our country. I request you to control these two key points.they/their are no fear about any top organization or our judicial part has also not working properly we couldn't faith on this type of organization.so we have faith on your ability to control such type of nuisance. thanks sir
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yuvraj khandelwal
yuvraj khandelwal 6 years 10 months ago
If government want to help people in this time they have to give money in reality sector as it could be like purchasing back the property on dlc or providing loan 30 to 40 % of propertt dlc without income tax proof as liquidity crises had crunched the trust in each other If you can have get the data of court cases thier would be the increase in cases of 420 or chq bounce like cases
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yuvraj khandelwal
yuvraj khandelwal 6 years 10 months ago
I had posted four grievances but till today no reply on any grievances had been done Yet finance minister is regularly announcing the step for betterment from aug 2019, but nothing has yet come on on papers this was confirmed by also on a telephonic call to finance minister office and by pnb and allahabad bank managers
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Jaypal Inaniyan
Jaypal Inaniyan 6 years 10 months ago
Respected Sir I have booked some appointments with someone last year but there no update about this and second thing that a limited people of India are aware about this great platform so we need to reach out this to every citizen of India. We should campaign about this social awareness advertising.
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Krishnan Narayanan_1
Krishnan Narayanan_1 6 years 10 months ago
The grievances pertaining to CPSEs, when submitted to the respective Administrative Ministries are forwarded to the particular CPSE for redressal. But, the CPSE choose to close the issue of it's own. This means, concerned Ministry absolves its responsibility. Therefore, it should be made mandatory that the solution should be conveyed by the Ministry - after evaluating the solution OR CPSEs should convey the solution after getting the same from the Ministry concerned.
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DrBenoyKumarChattapadhyaya
DrBenoyKumarChattapadhyaya 6 years 10 months ago
Thanks to Government that they have introduced CPGRAMS for help the people can send their Grievances through this Portal against all the Government Departments. But they should give some reply to those who are giving Grievances against particulars Department.
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rajen chetry
rajen chetry 6 years 10 months ago
There must be remuneration according to degrees in clerical and other governmental jobs because now a days lots of highly qualified people are bound to work in lower grade jobs due to unemployment situation. To encourage their qualification and value the importance of education, government must include degree allowances for the employees working in lower grade with higher qualification.
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