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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

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Showing 2749 Submission(s)
Lakshminaryana Vemuri
Lakshminaryana Vemuri 6 years 10 months ago
I think simple solution to get solution to public problems is to make the department and staff accountable. - If EB supply fails, the staff must get it rectified, within a reasonable time of 2-3 hrs, if not cut their salaries and pay compensation to the complaintee. - If roads are damaged, the R&B is accountable to repair it within 1-2 days, after getting complaint. if not charge a fine per day to that Engr responsible to that work. - Each Govt Dept is made accountable. immediately you can see
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RITASINGH_2
RITASINGH_2 6 years 10 months ago
Health and Fitness of citizens should be given the topmost priority. lifestyle diseases and pollution takes its toll on citizens, making it difficult for them to do productive work. Health campaigns to condition the minds of citizens to prioritize health rather than wealth will make citizens contribute to the nation. Healthcare must mean productivity, efficiency,not just curing diseases. Besides awareness campaigns on health, working to spread knowledge &reap the benefits of our rich heritage
mygov_157288001461713641
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ankit negi
ankit negi 6 years 10 months ago
.Kashmir being under so controversies have opened up for the general indian public for land acquisition and for business oppurtunities. We should not forget its the most beautiful place . this is the birth of NEW KASHMIR so the government should put some most required rules in the starting only. Like 1)ban of plastic in Kashmir. 2)Fine on littering in Kashmir public places or roads. If we start caring from now it will be easy to control the future environment problems.
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Mohammed Fazuloddin
Mohammed Fazuloddin 6 years 10 months ago
If you will CONTINUESILY conduct this competitions u will improve it .Please this humble request form me please select me as winner .ALWAYS GOD WILL BLESS U
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Ritesh
Ritesh 6 years 10 months ago
and sir jab log nagar nigam m ja kr ghr ka naksha pass krwate h unko b dekhna chahiye k ghrme tree lgane k lia jgh h ya ni agr ni h to tb tk naksha pass ni hona chahiye jb tk ek tree lgane ki jgh n hoti
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VVSS Ramprasad
VVSS Ramprasad 6 years 10 months ago
1.skilled training is to be made compulsory for children who can perform rather than study, pass examinations 2. Penal actions taken on every person in the administrative positions should be put statewise and CPSU,State corporations wise, whether it is small or big as public money is involved in web site , mere rotating people for every 3 years on vigilance guide lines is not working ,people less credibility should be shown publicly. credible people are transferred where there is no work
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Ritesh
Ritesh 6 years 10 months ago
Hello sir my suggestion is (desh m ek esa rule hona chahiye ki har ghr m ek tree lgana jruri h agr nhi h to fine hona chahiye ek se jada tree b lga skte h but ek to hona e chahiye isse desh m polution controll ho skta h i think
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vrishbhanath vardhman Gumate
vrishbhanath vardhman Gumate 6 years 10 months ago
Understand air pollution and solved problems . Live best life. Many problems created by air pollution. Mostly important problems are healthy relationships with air. Air is good life is best. Traffic and Industry chammny are being created air pollution. So use trees. Trees are purify air. Make up mind I am giving a year minimum ten trees growth. Trees are good air filters. Using minimum motor cycle and car motar. Use Bicycle is best for healthy and best for air. Good life.
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VVSS Ramprasad
VVSS Ramprasad 6 years 10 months ago
1. peoples confidence is to be restored in the administration. Everywherer transparency should be shown that what government says is implemented. we are made to run for aadhar updations , pension for survival people. for some of the senior citizens aadhar finger prints can not be recognised. every november people have to run for certification of alive for getting pension. 2. Sanskrit should be introduced in all schools to bring back glory in computation and anicient scriptures.
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