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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

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Showing 2749 Submission(s)
EX ARMY MOHAN LAL DEWAS RANKA ASSAR DODA
EX ARMY MOHAN LAL DEWAS RANKA ASSAR DODA 6 years 8 months ago
God bless you Dear Most PMO Respecting Shri Narendra Modi gi Sarkar sir main bi apni FAMOUS BJP Dear Most PMO Respecting Shri Narendra Modi gi Sarkar ka poojari heon khoob pooja ki hai main ne apni FAMOUS BJP Dear Most PMO Respecting Shri Narendra Modi gi Sarkar ki But absoos its my emergency Taatkal time please help me I Request for Dear Most PMO Respecting Shri Narendra Modi gi please help me in my emergency Taatkal time Mohan Lal From Assar Doda J&K Ph 08899256733
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EX ARMY MOHAN LAL DEWAS RANKA ASSAR DODA
EX ARMY MOHAN LAL DEWAS RANKA ASSAR DODA 6 years 8 months ago
God bless you Dear Most PMO Respecting Shri Narendra Modi gi Sarkar sir main bi apni FAMOUS BJP Dear Most PMO Respecting Shri Narendra Modi gi Sarkar ka poojari heon khoob poojari heon khoob pooja ki hai main ne apni FAMOUS BJP Dear Most PMO Respecting Shri Narendra Modi gi Sarkar ki But absoos its my emergency Taatkal time please help me I Request for Dear Most PMO Respecting Shri Narendra Modi gi Sarkar sir please Taatkal help Karain gi Mohan Lal From Doda J&K 08899256733
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DINESH KANANIA
DINESH KANANIA 6 years 8 months ago
Paper less and Go Green: I took a term policy of 50lacs from TATA 1 week ago and i am getting daily e-mail don't ask for physical copy as we are supporting paper less go green environment. Your GST department selected our companies for inspection and shamelessly ask for printing even all the thing are in your portal. 3B of 24 month =72 pages. GSTR1 of 24 months =72 Pages. Electronic payment/credit ledger of 24month average 4pages per month =96 pages. sales /purchase register = more than 1k page.
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Sachin shori
Sachin shori 6 years 8 months ago
There should be exam for MLA post and Sarpanch Post also. Should not choose popularly base. Because only well educated people can make their village like a city.
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pravinji. shankarji thakor
pravinji. shankarji thakor 6 years 8 months ago
માનનીય સાહેબ શ્રી સરકાર દ્વારા ગણી બધી લાભ -સહાય આપવામાં આવે છે ખાસ કરીને ખેડૂતોને પરંતું ખેડૂતો અને પશુપાલકો એ અશિક્ષત પછાત મોટા ભાગના લોકો જોવા મળે છે અને તેમને આવા સહાય ની જાણ ન હોવાના કારણે તેનો સમયગાળો નીકળી જતો હોય છે અને લાભ મોટા ખેડૂતો અને શિક્ષિત લોકો જ ફાયદો ઉઠાવે છે આથી તમામ કર્મચારીઓ ને દરખાસ્ત કરવામાં આવે કે જાહેરમાં લાવવામાં આવે બસ એજ આભાર સાહેબ શ્રી.....
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Priti Poddar
Priti Poddar 6 years 8 months ago
Sir, No correct Action taken upload by the concerned authorities, offices. No one take action against such. Which ends the gist of greivances redressal portal.
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Shyamal Kanti Biswas
Shyamal Kanti Biswas 6 years 8 months ago
I suggest to introduce a quasi-judiciary system wherein citizens will be selected and requested to provide Jury service to examine complaints referred to them by agrived citizen on non-resolution of CPGRAMS cases by the concerned dept. This kind of service is in vogue in the USA which is a way for U.S. citizens to participate in the judicial process. Large number of willing and suitable people amongst citizens of India whose potential can be tapped to improve the service of the CPGRAMS.
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Prabhat Chandrashekhar
Prabhat Chandrashekhar 6 years 8 months ago
Senior citizen's approach road blocked and mutilated in Bangalore, Karnataka by relative of a powerful politician who recently defected to BJP, presumably to landlock and dislocate senior citizen of his orchard farm land for real estate consolidation as the politician is known for expanding his real estate empire of 500+ acres in the city and periphery. Complaint lodged with CM and all local authorities but no response due to the power such real estate mafia cum politician wields.
mygov_157498517049239061
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