The number of employees should be increased as soon as possible. The shift method should be used and banking hours should be extended. A separate body should look after the NPA. Technology should be up to date. Since a 10 year old can now open a account in bank, schools should play important role in encouraging the sense of saving among children. Financial Awareness should be taught class 5 onwards.

Make all the Branches as Profit Centre and employee of every branch get salary on the basis of branch profits & Loss if any. Secondly, infuse young blood to service your branches. Approver and disburser both shall be punishable for NPA and amount must recovered from the Person taken the loan by newer enforcement with sharper teeth . Bank also able to sale Real estates and provide legitimate, genuine, property in the hands of buyers after thorough verification from the stage one

1. Assign responsibility of each one including officer. 2. online complaint system. 3. ATM of one Bank should work for other banks also. 4. cash deposit and transfer should also be possible in all the ATMs. 5. Maintenance and upkeep of ATMs should be outsourced. 6. Shortage of staff should be properly addressed. cost cutting should not hinder growth.

1.Maintaining adequate ratio of persons needed for bank 2. Adequate salary to face raising price in economy 3.arranging work efficiency work shop for all staff in the branch level 4.more autonomy to branch manager 5.compromise protocol to be designed between customer and bank to recover NPA. 6.strengthening SARFACI act for huge loan amounts 7. Computerisation of all branches 8.reducing administration cost to run a bank at-least won building in non metropolitan cities, towns and villages

More flexibility should be ensured so that they run as profit ctr. Any and every activity assigned by govt must ensure profitability of banks. The recent charges on ATM withdrawals is decision taken without any economic understanding and will lead to useless expenditure by banks on installing new atms without taking into account opportunity cost.

the useless pressure created for schemes like Jandhan Yojna will ensure that PSBs never improve. Improper placement of people, ppl fm north posted to south and east to west makes good staff leave and join pvt sector banks. Without proper treatment to staff and improving the systems and proccedures enabled by technology, talking abt improving performance is nonsense. The manupulation at the higher level and the un necessary pressure created must be examined.

Bank is not profit making industry, it is service industry so customer should get maximum service by paying service charges. Maximum use of ATM is done by lower income people so it should not be chargeable. Instead of that area wise and people density wise number of ATM should be limited. Service charges of operating that area should be divided to all the banks

all the banks of india especially sbi should accept deposits from customers through out the working hours of bank i e,.they should not say the customer that there are separate timings for depositing money to other states and you can deposit the money only if you hold account in this bank,

The work pressure at the PSBs and under staffing makes it hell to workin PSB which leads to drain the good staff. Inspite the wage revision due for abt two years the govt is not serious to look at it and asking for improving performance is all useless propoganda. Without change in working conditions of staff and pay in consonance with the risk involved in the job its not gona to happen. Proper use of technology and proper checks and balances to safegaurd the customers and staff is must.

use technology or internet for daily work so that customer can do most of the work online, no need to visit branch