All important railway officials should have email ids where someone can communicate complaints/suggestions for improvement and all those email ids should be made public on website and on all railway stations.

there is no security in trains bound to banalore to jodhpur and ajmer trains there is heavy rush in these trains by waiting list passengers reserved passengers are unable to board in or getting down i suggest make these sbc aii and mys aii trains make daily and ban waitinglisted passenger in reserved coach

High speed super-fast trains must required for Bharat Yatra

Indian Railways is one of the worlds largest network of transportation but when it comes for speed it is world slowest transport. First the speed of the rails has to be improved if the speed get improved then automatically improves the track, logistic will be improved because it is one of cheep way of transport and the (Supply Chain Industries ) will be benefited as well as the customer.

High speed superfast trains 300km/hr to be introduced. This need not be for every route, it can be from south to north one single line with fish bone track. People from anywhere in India can travel to any where easily very fast. This can be internally like metro trains. Many other countries use the same technology. Number of servers to be given a thought as railway booking is getting slow during peak hours. Food inside train can be improved, charges can be nominally increased. Now all class same

Train enquiry system vary from place to place but it is gud overall as far as i had experienced.

All IRCTC agents to be banned. All rails should be equipped with free wifi internet facility in at least all AC compartments, may be a minimum amount may be charged for this along with the ticket.

when we have internet we get info from many ways but people who don't have internet; suffer a lot for info. even to know their reservation status TTEs charge money at many places. some times then are unable to reach their seats and TTE sells their seat. Their must be toll free number (MUST BE WORKING ALL TIME) to provide reservation status, train location, platform no etc. that no must have sufficient line to prevent congestion.

We have the task force. Right from class 4 employees to higher officers. But most of them do not work. Inefficient worker should be sacked. This is the only reason workers abroad work efficiently. As every person there knows that he/she is NOT irreplaceable. The govt will have to deal an iron hand on all the defaulters and ineffcient workers.

The most important thing is that railway is driven by workers and officials with COMMUNIST/LEFTIST thinking, which does not encourage work culture.. This should be changed asap.